Q1：How can you tell if the Wi-Fi Power Point Controller is successfully paired with my router?

A1：If you are successfully paired the light on the Wi-Fi Power Point Controller will stay lit.

Q2：What if I change or update my router?

A2：You will need to reconfigure your Wi-Fi Power Point Controller to work with your new router.

 

Q3：From what distance can I control the Wi-Fi Power Point Controller?

A3：You can control your Wi-Fi Power Point Controller from any location in the world, as long as your iOS / Android device can access the internet through Wi-Fi or 4G/3G network.

Q4：Why has my Wi-Fi Power Point Controller turned off unexpectedly?

A4：Your Wi-Fi network may have turned off. Please check and restart your wireless router, then power-on the Wi-Fi Power Point Controller.

Q5：What appliances are suitable to use with the Wi-Fi Power Point Controller?

A5：The Wi-Fi Power Point Controller will work with any home appliance that currently plugs into a power point and draws under 2400W power. The Wi-Fi Power Point Controller is best suited to appliances which do not contain internal on/ off switching, or which can be switched to an always on state. For example, a traditional lamp would be well suited to the Wi-Fi Power Point Controller, but a touch-lamp which resets to the off position when the power is cut, would not be a good choice for the Wi-Fi Power Point Controller.

Q6：I can’t connect to my Wi-Fi Power Point Controller from outside of my home Wi-Fi Network.

A6：You will need to enable port forwarding to access the Wi-Fi Power Point Controller from outside your home.

Q7：Can I control multiple Wi-Fi Power Point Controllers?

A7：Yes, you can add up to 150 Wi-Fi Power Point Controllers to your home network. Note: The number of devices that can be connected to your home network depends on your router / modem. Refer to manufacturer instructions for more information.

Q8：Can others within my home network control my Wi-Fi Power Point Controller?

A8：Yes, refer to, “Controlling your Wi-Fi Power Point Controller from a second iOS / Android device” in this product guide. Each Wi-Fi Power Point Controller also has a lock function which will prevent others on your network from seeing it. This can be controlled from the Settings menu.

Q9：What can I use the countdown function for?

A9：This will leave appliances on for a time that you set. It can be used as a timer to turn off appliances you only want on for a period of time. For example, set your phone charger to turn off after 3 hours to stop power draw after your phone has charged.

Q10：Why is light on the front of my Wi-Fi Power Point Controller flashing red?

A10：If the light is slowly flashing red, the device cannot connect to your network. If the light is flashing quickly, the unit is in pairing mode.

Q11：How do I reset the Wi-Fi Power Point Controller?

A11：Connect the Wi-Fi Power Point Controller to a power source and hold down the power button for 5 seconds to reset the unit.

Q12：Why is my Timing function not working?

A12：For the Timing function to work, the handset need to have “Automatic date & time” setting on.

Q13：How to do if can't configure by "Smart Setup"?

A13：Please use "AP" mode to configure the Wifi socket if you fail to configure by using "Smart Setup".