Fitness Tracker FAQ
General Information
Q: What comes in the box?
A: The package includes:
Fitness Tracker
USB charging cable with clip
User guide
Warranty card (not pictured)
Q: What are the main parts of the fitness tracker?
A:
Strap
Display
Touch button (controls navigation)
Charging contacts
Monitoring sensor
Setup & Basic Operation
Q: How do I turn the tracker on or off?
A:
Turn on: Long press the touch button on the watch face.
Turn off: Go to Settings > OFF and long press the touch button until it powers down.
Q: How do I change the straps?
A: Pull the strap out at a 45° angle to remove it. Insert the new strap in the reverse direction.
Charging
Q: How do I charge the fitness tracker?
A:
Turn the watch over and squeeze the clip to align charging contacts.
Secure the clip and plug the USB end into a computer or wall adapter (not included).
Charging takes about 60 minutes.
Q: What type of charger should I use?
A: Use only chargers that meet international safety standards (5V 500mA). Other chargers may cause overheating or slow charging.
Pairing & App
Q: Which app do I need for this fitness tracker?
A: The tracker uses the MTWEAR Pro app.
Q: How do I install the app?
A:
Download via QR code, or search “MTWEAR Pro” in Google Play (Android 5.1+) or App Store (iOS 9.0+).
Grant all permissions for full functionality.
Q: How do I pair the tracker with my phone?
A:
Open MTWEAR Pro and go to the Device page.
Select your tracker from the list and tap Bind.
Follow on-screen steps.
⚠️ Do not pair through system Bluetooth directly. If already paired, unpair before connecting through the app.
Features & Functions
Q: How do I navigate the tracker?
A: Use the touch button:
Short press to switch menus.
Long press to confirm selections.
Q: What activity modes are supported?
A: Walking, running, cycling, basketball, badminton, and football.
Q: What health tracking features are included?
A:
Steps & Calories: Track daily steps, calories burned, and distance.
Sleep Tracking: Monitors sleep from 9:00 PM to 9:00 AM.
Heart Rate: Measures heart rate in ~20 seconds; can be set for automatic tracking.
Blood Pressure: Produces readings in ~15 seconds.
Blood Oxygen (SpO₂): Produces readings in ~15 seconds.
Q: What other functions does it have?
A:
Notifications for calls/messages (via app connection)
Stopwatch
Remote photo capture
Weather updates (via phone app)
Find Phone feature
Adjustable brightness
Factory reset, reboot, and power-off options
Technical Specifications
Q: What are the tech specs of this fitness tracker?
A:
Screen: 0.96” TFT (80 × 160px)
Bluetooth: Version 5.4
Battery: 90mAh
Charging time: ~1 hour
Power Input: DC 5V 500mA
Water resistance: IP67
Operating temp: 0–45°C
Storage temp: 0–45°C
Altitude: ≤2000m (≥80kPa air pressure)
Safety & Maintenance
Q: Is this device safe for medical use?
A: No. It is not a medical device and is intended for recreational fitness purposes only. Readings may not always be 100% accurate.
Q: Are there precautions for skin irritation?
A: Yes.
Do not wear too tightly.
Remove if irritation occurs.
Clean and dry after sweating or extended use.
People with eczema, allergies, or asthma may be more sensitive.
Q: Are there battery safety warnings?
A: Yes. Risk of explosion if:
Wrong battery type is used.
Exposed to extreme temperatures, high altitude, fire, or mechanical damage
Wireless Earbuds FAQ
General Information
Q: What comes in the box?
A: The package includes:
Earbuds
Charging case
3 pairs of silicone tips
USB-C charging cable
User guide
Warranty card (not pictured)
Q: What are the main parts of the earbuds and case?
A:
Earbuds: Touch control area, LED indicator, internal microphone
Charging case: Charging port and indicator lights
Setup & Operation
Q: How do I turn the earbuds on or off?
A:
On: Automatically powers on when removed from the charging case. Or, hold the touch surface for 5 seconds until prompted.
Off: Automatically powers off when placed back in the charging case. Or, hold the touch surface for 5 seconds until prompted.
Q: How do I pair the earbuds with my device?
A:
Place both earbuds in the charging case.
Remove them, and they’ll power on and connect to each other.
LEDs flicker red/blue = pairing mode.
Enable Bluetooth on your device and select “CE220799-E”.
Once connected, your device will confirm pairing.
The earbuds will reconnect automatically to your last device.
Controls
Q: What functions can I control with the touch area?
A:
Play/Pause: Short press either earbud
Next track: Long press right earbud (2 sec)
Previous track: Long press left earbud (2 sec)
Answer call: Short press either earbud
End call: Short press either earbud
Reject call: Long press either earbud
Activate voice assistant: Double tap either earbud
Charging & Battery
Q: How do I charge the earbuds and case?
A:
Charging case: Connect USB-C cable (included) to case port, then plug into a PC or wall adapter (not included).
Battery indicators on case:
100% = 4 solid white LEDs
75% = 3 solid + 1 flickering
50% = 2 solid + 1 flickering
25% = 1 solid + 1 flickering
<25% = 1 flickering LED
Earbuds: Start charging when placed in the case (red LED = charging, off = fully charged).
Q: How long is playback time?
A: Up to 5 hours on a single charge.
Q: What is the charging case battery capacity?
A: 400mAh (3.7V / 1.48Wh).
Q: What is the earbuds’ battery capacity?
A: 40mAh (3.7V / 0.148Wh) per earbud.
Technical Specifications
Q: What are the key tech specs?
A:
Driver: 8mm
Impedance: 32Ω
Bluetooth: Version 5.4
Wireless range: Up to 10 metres
Playback: ~5 hours
Water resistance: IPX5 (earbuds only, not case)
Power input: DC 5V 500mA
Operating temp: 0–45°C
Storage temp: 0–45°C
Altitude: ≤2000m (≥80kPa air pressure)
Safety & Maintenance
Q: Are there safety precautions I should follow?
A: Yes. Key points include:
Keep away from children and pets (small parts & lithium battery risk).
Avoid loud volume for long periods to prevent hearing loss.
Do not expose to water or use during swimming/watersports.
Wipe sweat off before charging.
Only use with approved power supplies (max 5V DC, 15W).
Do not disassemble, crush, or expose the case/battery to fire or heat.
Contains magnetic materials – consult a doctor if you have implants (e.g., pacemakers).
Always store earbuds in the charging case when not in use
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