1. What’s included in the box?
- Kids Wireless Bluetooth Headphones
- USB‑C Charging Cable
- AUX Cable
- User Guide*
- Warranty Card*
2. What are the main features and buttons?
Headphone Controls & Ports:
- Adjustable slider
- Folding bracket
- Volume – / Previous
- Multi‑function button
- Volume + / Next
- Microphone
- 3.5mm AUX port
- LED light
- Charging port
- Micro SD port
3. How do I charge the headphones?
- Insert the USB‑C cable into the charging port.
- Connect the other end to a USB charging source.
- LED solid red = charging
- LED off = fully charged
Charge for at least 1 hour before first use.
Use 5V DC input only.
4. How do I turn the headphones on or off?
- Power On: Hold the multi‑function button for 3 seconds
-
Power Off: Hold the multi‑function button for 3 seconds
An audible prompt will play on both actions.
5. How do I pair the headphones with my device?
- Turn on the headphones the LED will flash red and blue indicating pairing mode.
- On your device, enable Bluetooth.
- Select “CE220854‑WH” from the device list.
- LED will turn solid blue when paired.
On first use, they enter pairing mode automatically.
6. What do the headphone buttons do?
Call Controls
- Answer/End Call: Press multi‑function button
- Reject Call: Hold multi‑function button for 1.5 seconds
Music Controls
- Next Track: Short press (Volume + button)
- Previous Track: Short press (Volume – button)
- Play/Pause: Press multi‑function button
- Volume Up: Long press (Volume +)
- Volume Down: Long press (Volume –)
Voice Assistant
- Double‑press the multi‑function button
7. What do the LED indicators mean?
- Solid blue: Connected
- Flashing red: Low battery
- Solid red: Charging
- Light off: Fully charged
8. Can I use the headphones with a cable (AUX mode)?
Yes.
- Plug a 3.5mm audio cable into the AUX port.
- Plug the other end into your device.
Important:
- Bluetooth is disabled when using AUX mode
- Headphone buttons will NOT control playback
- The headphones will not be discoverable via Bluetooth in AUX
9. How long does the battery last?
- Playback Time: Up to 10 hours at 50% volume
- Battery: 250mAh lithium battery
- Bluetooth Range: Up to 10m
10. How do I care for the battery?
- Turn off the headphones after use
- Do not leave fully charged for long periods
- Charge before long‑term storage
- A completely drained battery might need a few minutes before powering on while charging
- Keep battery between 15°C and 30°C for best
11. Are these safe for children?
Yes, but with the following safety notes:
- Children must use the product under adult supervision
- Avoid high volume — can cause hearing damage
- Do not expose to liquid or moisture
- Do not attempt to open or repair the headphones
- Avoid extreme temperatures or dropping the product
12. Warranty & Support
Warranty Period
This product is covered by a 12‑month warranty from the date of purchase.
Defects during normal use will be repaired, replaced, or refunded following Australian Consumer Law.
For Warranty Assistance, Contact Us
Phone: 1300 663 907
Email: customercare@balcobrands.com
User Guide Below