Product Overview
The Dual‑Port Wall Charger (Model CE220839) is designed for safe and efficient charging of multiple devices at home. It features USB‑A and USB‑C ports, allowing you to charge one or two compatible devices at the same time. The charger is intended for indoor use only and complies with applicable safety, energy efficiency, and environmental regulations.
What’s included in the box:
- Dual‑port wall charger (USB‑A + USB‑C)
- User manual
Technical Specifications
- Model: CE220839‑WA
- Input: AC 220–240 V, 50/60 Hz, 0.6 A
- Output:
- USB‑A: 5 V⎓3.0 A, 9 V⎓2.0 A, 12 V⎓1.5 A (max. 18 W)
- USB‑C: 5 V⎓3.0 A, 9 V⎓2.22 A, 12 V⎓1.67 A (max. 20 W)
- Combined Output (USB‑A + USB‑C): Max. 15 W
- PPS Support: 3.3–5.9 V / 3.0 A, 3.3–11.0 V / 1.8 A
- Recommended Operating Temperature: 0–35 °C
- Materials: Recycled PC and tin
How to Use
- Plug the charger directly into a wall socket.
- Connect your device to either the USB‑A or USB‑C port using a suitable cable.
- Charging will start automatically and the charging status will show on your device.
- Disconnect your device once charging is complete.
- Unplug the charger from the wall socket when not in use.
Safety Information
- For indoor use only
- Do not use in damp or wet environments
- Do not cover the charger or place it on soft surfaces while in use
- Do not bend, twist, or crush cables
- Do not modify or attempt to repair the product
- Unplug the charger if it becomes damaged or overheats
- Keep out of reach of children
Warranty Information
- Warranty Period: 1 year from the date of purchase (ALDI warranty)
- Warranty does not cover damage due to accidents, misuse, unauthorized modification, or failure to follow safety instructions.
For warranty claims, please contact the store of purchase and provide your receipt.
After Sales Support
Phone: 1300 663 907 (AUS)
Email: customercare@balcobrands.com
Frequently Asked Questions (FAQs)
Can I charge two devices at the same time?
Yes. You can use both the USB‑A and USB‑C ports simultaneously, with a combined maximum output of 15 W.
Does this charger support fast charging?
Yes. The USB‑C port supports up to 20 W output and PPS, depending on device and cable compatibility.
Is a charging cable included?
No. Charging cables are not included and must be purchased separately.
Can this charger be used internationally?
This charger is designed for AC 220–240 V power systems. A plug adapter may be required when used outside supported regions.
What should I do if the charger is not working?
Please try a different wall socket or cable. If the issue persists and the product is within the warranty period, contact the store of purchase with your proof of purchase.