Premium Headphones with ANC & Bluetooth FAQ
General Information
Q: What comes in the box?
A: The package includes:
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Premium headphones
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Micro USB charging cable
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3.5mm AUX cable
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Carry case*
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Airline adaptor*
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User guide*
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Warranty card*
(*not pictured)
Q: What are the main headphone functions and parts?
A:
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Skip backwards button
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Multi-function button (On/Off/Play/Pause)
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Skip forwards button
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AUX input
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Micro USB charging port
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ANC switch
Power & Charging
Q: How do I charge the headphones?
A:
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Insert the small end of the Micro USB cable into the port on the right earcup.
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Connect the other end to a USB port or adapter.
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Red LED = charging, Green LED = fully charged.
Q: How long should I charge before first use?
A: At least 1 hour.
Q: What battery care tips should I follow?
A:
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Switch headphones OFF after use.
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Don’t leave fully charged on charger (avoids overcharging).
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Fully charge before storing long-term.
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Recharge when LED flashes red.
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If completely drained, charge a few minutes before powering on.
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Keep battery between 15°C–30°C for best performance.
Power On/Off
Q: How do I turn the headphones on/off?
A:
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On: Hold multi-function button until “Power On” voice prompt.
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Off: Hold multi-function button until “Power Off” voice prompt.
Pairing
Q: How do I pair with my phone or device?
A:
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While on, hold Skip forwards & Skip backwards (5s) → LEDs flash red/blue + “Pairing.”
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Enable Bluetooth on device → select HE210339.
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On success → “Connected” prompt + blue LED flashes every 6s.
👉 On first use, headphones auto enter pairing mode.
Controls
Q: What functions can I control?
A:
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Play/Pause: Press Play button once
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Volume up: Hold Skip forwards
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Volume down: Hold Skip backwards
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Next track: Press Skip forwards
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Previous track: Press Skip backwards
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Answer/End call: Press Play once
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Reject call: Hold Play button
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ANC: Toggle ANC switch
Using AUX Cable
Q: Can I use the headphones with non-Bluetooth devices?
A: Yes. Connect the included 3.5mm AUX cable.
⚠️ Note: In AUX mode, Bluetooth & controls are disabled.
Technical Specifications
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Driver unit: 40mm
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Impedance: 32Ω
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ANC performance: Up to 20 ± 2dB
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Frequency range: 20Hz–20kHz
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Bluetooth version: 5.0
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Range: Up to 10m
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Playback time: Up to 15h (ANC on) / 21h (ANC off)
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Battery: 600mAh lithium
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Power input: DC 5V, 500mA
Safety & Maintenance
Q: What safety precautions should I follow?
A:
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Avoid prolonged loud listening (risk of hearing loss).
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Do not use while driving, cycling, or operating machinery.
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Keep away from children (small parts hazard).
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Do not expose to water, moisture, or extreme heat.
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Do not dismantle or repair yourself.
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Battery risks: explosion if replaced incorrectly, exposed to extreme temps, or damaged
Download Manual Below