Ambiano Smart Wi-Fi Thermo Cooker FAQ's
Common questions
| Question | Answer |
| How do I stir my food without chopping? | If you do not want the ingredients to be processed, set the machine to reverse. Reverse operation at a low speed is intended for gently stirring delicate food which is not to be chopped |
| What parts are dishwasher safe? | The bowl and all accessories except for the blade are dishwasher safe. The blade must be hand washed |
| The start/stop button on my Smart Thermo Cooker is red | This means that the bowl is not fitted and secure. Ensure you have followed instructions on page 10. The start/stop button will illuminate white once fitted correctly |
| My machine will not blend after cooking | The Smart Thermo Cooker has a built in safety features which will only blend at speeds 1-4 if the contents are over 60 degrees. Allow for the unit to cool down before blending at high speeds |
| How do I remove any discolouration (caused by spices) from my accessories? | Some ingredients such as turmeric, carrots, tomatoes, etc. may stain plastic. To avoid these kinds of stains, you need to wipe any coloured food off the plastic parts as quickly as possible |
| How do I use guided cooking? | Simply select a recipe and follow the step-by-step instructions on the display, with predefined times, temperatures and speeds for each step. You can also watch a step by step video on using the guided cooking function at www.balcobrands.com/thermocooker |
| Are spare parts available? | Yes, if you require spare parts for your Smart Thermo Cooker, please contact After Sales Support for a price list |